Shipping Policy – VNS Naturals
Last Updated: May 11, 2026
At VNS Naturals, we are committed to delivering fresh, premium-quality dry fruits and natural products safely and efficiently across India.
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.
By placing an order on our website, you agree to the terms outlined below.
1. Order Processing
- Orders are generally processed within 24 business hours after successful payment confirmation.
- Most ready-to-ship products are dispatched within 1 business day.
- Some products may require 1–3 business days for careful packaging and freshness preparation.
- Orders are not processed on Sundays or public holidays.
- During festive seasons, sales events, or high-demand periods, processing times may be slightly extended.
2. Shipping & Delivery
VNS Naturals currently delivers across India through trusted courier and logistics partners.
Estimated Delivery Timelines
- Standard Delivery: 3–7 business days
- Express Delivery (if available): 2–4 business days
Delivery timelines may vary depending on:
- Delivery location
- Courier partner operations
- Weather conditions
- Public holidays or unforeseen delays
Please ensure your shipping details are accurate during checkout to avoid delivery issues.
3. Shipping Charges
Shipping charges are calculated at checkout based on:
- Delivery location
- Product weight and dimensions
- Selected shipping method
If Cash on Delivery (COD) is available, additional handling charges may apply.
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation via email or SMS containing:
- Tracking number
- Courier partner details
- Shipment tracking link
You can use the tracking information to monitor your order status in real time.
5. Delivery Attempts
Our courier partners generally make up to three delivery attempts.
If delivery cannot be completed due to:
- Customer unavailability
- Incorrect address
- Failed contact attempts
the shipment may be returned to us.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If you notice an address error, please contact us immediately at:
Email: support@vnsnaturals.in
While we will try our best to assist, address changes cannot be guaranteed once the order has been processed or dispatched.
7. Undeliverable Orders
Orders may be returned to us due to:
- Incorrect or incomplete address
- Multiple failed delivery attempts
- Refusal to accept the package
Additional shipping charges may apply for re-shipment.
8. Damaged or Lost Shipments
If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of:
- The package
- Product condition
- Shipping label
While we are not responsible for packages marked as successfully delivered by the courier, we will assist you in resolving shipment-related concerns wherever possible.
9. Out-of-Stock Products
If any product in your order becomes temporarily unavailable:
- Shipment may be delayed until all items are ready, or
- We may contact you with alternative options or refund arrangements
10. International Shipping
Currently, VNS Naturals ships only within India.
International shipping services may be introduced in the future.
11. Returns & Refunds
Return requests must be initiated within 7 days of delivery.
Returned products must:
- Be unused
- Remain in original packaging
- Meet our return eligibility conditions
Please review our Return & Refund Policy for detailed information.
12. Acceptance of Policy
By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.
13. Contact Us
If you have any questions regarding shipping or delivery, feel free to contact us:
VNS Naturals
India
- Website: www.vnsnaturals.in
- Contact Page: Contact Us
- Email: support@vnsnaturals.in